new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 6581142741
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. You will receive an OTP which you need to verify to complete the login process. This method eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To proceed, first verify your internet connection for a strong signal. If you still don't receive the OTP after waiting, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, update your customer support team via email with your valid KYC details to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version, and you'll be able to log in and play without any problems. This simple update should get you back to enjoying the app.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn, and only earnings from gaming activities are eligible for withdrawal. This restriction applies to all withdrawal requests made through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but it can take as little as 30 minutes. However, delays in payment processing can occur, requiring users to wait up to 24 hours. This delay can affect the overall timeframe of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw winnings earned by playing games with the bonus amount. Any winnings from the bonus can be withdrawn, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is being processed. If not, don't worry, as the money will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for further assistance.
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